Universal Builders Supply: A Successful Third-generation Family Business

Far too often, a family business starts out with the best of intentions, relations, and idealism and ends in acrimony, disputes, and even litigation. How is it, then, that the family members of Universal Builders Supply (UBS), a third-generation family-owned business, are not only speaking to each other, but are on very good terms? And how, in this slow economy, does the company manage to be enjoying its most successful five years in over eighty years of doing business?